Telehealth that patients actually show up for

The challenge

Mendwell’s clinics were losing a third of their slots to no-shows. Their old booking flow took eleven taps and lived inside a clunky patient portal.

What we built

We built native iOS and Android apps with a three-step booking flow, smart reminders and one-tap video visits. Everything runs on an encrypted backend that meets healthcare privacy rules.

→ Booking in under 30 seconds
→ Reminders that adapt to each patient’s habits
→ Accessible design tested with older patients

The outcome

Missed appointments dropped by 68% in the first quarter, and the app holds a 4.8 rating on both stores.